Fourm Terms & Conditions

Welcome to Fourm! By purchasing from our store, you agree to the terms and conditions outlined below. Please read carefully before placing your order.

1. Orders & Payments

• Orders are confirmed only once full payment has been received.
  
• We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud.
  
• Preorders and backorders: Ship windows will be provided at checkout or via email. Delays may occur due to manufacturing or shipping issues.

2. Processing Time

• Orders are typically processed within 2–5 business days after payment confirmation.
  
• Processing times may vary during holidays, sales, or peak seasons.

3. Shipping & Risk of Loss

• Shipping fees are calculated at checkout and must be paid in full before orders are shipped.
  
• Delivery timelines are estimates only. Fourm is not responsible for delays caused by courier services, customs, weather, or other factors beyond our control.
  
• Risk of loss passes to the customer once the package is handed to the carrier.
  
• Undeliverable packages due to incorrect addresses may incur additional shipping fees.
  
• Orders are typically processed within 2–5 business days after payment is confirmed.

4. Returns, Exchanges & Refunds

• Damaged or defective items must be reported within 48 hours of delivery with a clear photo for review.
  
• Items must be unworn, unwashed, and with original tags attached.
  
• Customers are responsible for return shipping fees unless the item is damaged or defective.
  
• Refunds are processed within 7–10 business days after we receive and inspect the return.

5. Promotions & Gift Cards

• Coupons are limited to one per order, are non-stackable, and may have expiry dates.
  
• Gift cards are non-refundable.

6. Product Information & Allergies

• We strive to provide accurate descriptions, images, and sizing information; slight variations may occur due to lighting, screen differences, or manufacturing.
  
• Customers should review product details and the size chart carefully before purchase.
  
• Products may contain materials such as latex, rubberized prints, or nickel in zippers. Discontinue use if irritation occurs.

7. Intellectual Property

• All content on our site, including trademarks, logos, images, and text, is the property of Fourm.
  
• Unauthorized use, reproduction, or distribution is strictly prohibited.
  
• Customers may report counterfeit items or misuse via email.

8. Third-Party Tools

• Fourm may use third-party payment processors, plugins, or apps to operate the website.
  
• We are not liable for outages, service failures, or errors caused by these third-party services.

9. Miscellaneous

• By placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
  
• Fourm reserves the right to update or modify these terms at any time without prior notice.